Customer Testimonials
I have to give a huge shout out to Bryce and his boss Ben they went above and beyond for me in the car buying process. I looked at a lot of cars being so short and having blind spots in several cars they were very patient, listened and tried so hard to fill all my needs. Definitely will use them again in the future when I’m ready. If you’re in the market for a car definitely go see these two.
The car purchased was a nice, clean car. I would not say the salesman and managers there were much different than the typical stereotype - scammy, rude, and not overly helpful. They refused to negotiate and got extremely rude when we simply tried to negotiate. They also charged $250 to fill up the tires. Would not recommend coming here, aside from the car being clean and well-kept.
It can be challenging contacting your service representative. And when you pay you are charged almost a 5 percent fee. They use a service to take payments. Not happy about that as you have no choice. They did fix my car and gave a loaner at zero cost. Steve did take the time to explain the issue and the repair.
Love Clement Hyundai!
I have to give a huge shout out to Bryce and his boss Ben they went above and beyond for me in the car buying process. I looked at a lot of cars being so short and having blind spots in several cars they were very patient, listened and tried so hard to fill all my needs. Definitely will use them again in the future when I’m ready. If you’re in the market for a car definitely go see these two.
Excellent service from all! Matt was a pleasure to work with and made the buying process very easy! Highly recommend!
My sincerest thanks to Robert Caldwell and Clement for helping me select a new car. I recommend Rob without reservation for your new car needs. Great salesman and dealership.
Everything went stellar upon getting my oil changed. Super professional and proficient service. They go above and beyond for you. Highly recommend! Two thumbs up!👍
Very helpful staff, especially the service ladies. Technician took his time to come out and explain somethings and even went out of his way to help! Thanks again!
Needed a caliper rebuild kit for my 2013 Hyundai veloster turbo, They didn’t have the parts but the store manager gave me part number to locate it, Great help and better customer service, Would call again.
Kwentin was great to work with and made my purchase smooth. Thanks Kwentin!
Really enjoyed the car purchasing experience at this dealership.
Great service, fair prices and Alyssa was very helpful throughout.
My husband I purchased a vehicle from Roman and received excellent service. The process was easy and he was great to work with. What a great young man. We will definitely come back in the future and would refer him to family and friends. Thank you Roman and Clement Hyundai! The Coles
Roman & Raleigh were very accommodating of my schedule. Roman was very patient with me, as I completely changed my mind as to what kind of vehicle I wanted. Price & sale negotiations were the easiest I've had for a long time. I strongly recommend a anyone looking for a new vehicle to check out Clement Hyundai.
Working with Tristan was easy, efficient and able to get the car I wanted in my price range. Go see Tristan at Clement Hyundai
The oil change took about an hour with 2 people in front of me. Kevin was very professional and easy to work with. I will be coming back to get an oil change.
Jeremy was a wonderful salesman and easy to work with! Happy we were able to get our Jeep with him.
I cannot say enough great things about the new general manager at Clement Hyundai, Ben Hagan. After hearing about my concerns with my new car, he personally called me and told me he could make it right. I can tell he truly values his customers. He was very polite and courteous of my time. I was met at the door when I arrived. Not once did he blow off my concerns. He gave me a couple different options on how to make the situation right, and I left there today very happy with the service I received. Roman was also ... Read More Google - Feb 28, 2025
When you get here make sure you get Tristan. Made it easy to purchase a new car and knows his stuff.
Had an excellent time with Jeremy. Shockingly easy and smooth transaction. Low to no pressure on a new car purchase, we will gladly come back for our next vehicle!
Overall great experience and love our hyndai. Tristan our sale rep was friendly and very low pressure. I only asked about extended warranties up front to help better understand how to protect the electronis and this went a bit sideways. Prefer to understand the costs up front on warranties, but it got messy. Other than that the factory warranty was longer than most and covered our needs at the end of the day. We love our tuscon so far and the overall experience.
Everything about the dealership and the employees was very professional, and I would highly recommend them to anybody that I cared about
Excellent from start to finish
Part of the service appointment was not completed. The issues were not reported to me. The service manager was not very polite.
Kevin is awesome. The Santa Fe was diagnosed quickly. I had to wait a day for the part. Everything has been great since.
This review is solely for sales associate Roman Adaway. He was the best salesperson buying a car ever. I later had a concern about a minor issue, and Roman responded promptly. The sales corporate manager, Ryan Pieske, responded on Roman's behalf and resolved the problem with great ease of professionalism. Thank you both for restoring my trust in quality customer service and selling me a great car.
Aaaaaaaaaaaaa a a a. A a a a a a a a a a a a
A terrible dealership to purchase a vehicle from! I inquired about the advertised sale price on a vehicle and the out-the-door figures. Raleigh, the internet salesperson, added $1200 of products to the sales price before the normal state taxes. He blamed this on Cars.com website. I explained this is not good business....I inquired about an advertised price and am not able to buy it at that price? He said no. This is there normal practice. In a latter email I explained that the could have mentioned the $1200 of products were required in the "Notes" section of Cars.... Read More DealerRater - Feb 1, 2025
Zack is conscientious and caring willing to go way above and beyond!!
I couldn’t love Alyssa more in the service department! She gets my car in immediately and is wonderful! She makes it easy and that is worth its weight in gold to me. She is pleasant, always meets me at my car with a smile and stops at nothing to take care of me!
Very polite and nice she is explained where to go while waiting for service to be completed
Car is still under warranty with only 5,000 miles on it. Dealers such as Clement and St. Charles Automotive cannot find the problem with my inside lights that go on and off intermittently. And the brake pedal is so hard to press down to start the car sometimes. The battery was completely dead at being only 5 months old. Some of the questions below do not apply to me - you should have a category that has N/A.
Roman is amazing. He won't let you down. He has a great personality and made the car buying process easy and enjoyable. Thanks for your help, Roman.
Bought a car from them and had an issue with the transmission which the warranty company wouldn't repair. After talking to them the dealership itself stepped up and fixed it free of charge! That's the kind of service that sets them apart from the other dealerships! Thanks Clement!
Raleigh and Roman were great to work with!
Customer service is outstanding, I didn’t get a ‘hard-sell’ on things. I was able to schedule my servicing easily. My only hesitation in giving a 5-star was I felt the price on the service was a little steep. I would still recommend Clement Hyundai to anyone looking for a great dealership and a great vehicle.
Quick and efficient! I had a few questions about service needs and Kevin was able to answer them. My oil change didn't take very long at all, and their waiting space is clean and comfortable.
Roman was great! Whole experience was easy and stress free.
Kevin was very helpful and efficient in providing the services needed
We always receive top treatment from the personnel that we near and interact with at Clement Hyundai.
Kevin was awesome to work with. Very helpful and knowledgeable with our cars. He is now our car guy.
Great personalized service. Roman grubs me a car I loves and I would recommend him to anyone!!
Roman is amazing!
Roman sold me the perfect car and was very patient with me!
Roman was great!
I worked with Sasha, she was very good at helping me find the cars I was interested in and was always very quick to respond or update me when needed. Highly recommend!
Kevin was able to fit me into a morning Service appointment so my car could be serviced prior to leaving on a business trip. His attention to detail allowed me to be more at ease on my trip.
Mr. Ormsbee was very helpful and respectful and made sure I had all of my questions answered!
Just bought a new 2024 Hyundai Tucson Limited Hybrid from Clement with Matt Korns our salesman. Matt was outstanding... showed us the ins and outs of the vehicle. Overall great experience and I would definitely buy again from Matt and Clement.
I am considering changing dealerships for my service needs. I let Clement know that I needed this to be a free oil change. Period. They kept coming to me in the waiting room to say that bogus items needed done. They even threw dried leaves on my engine air filter to make it look like it needed changed. When I refused they acted coldly towards me and didn’t vacuum my car. This kind of pressure makes a woman feel aligned and like I will be taken advantage of in the future.
Professional service department, clean and comfortable waiting area with complimentary coffee, tea and water. Vending machine is available.
The whole staff at Clement Hyundai were very professional and made me feel like a customer. Sasha made sure that every detail was addressed and that my desired features were a priority.
Jeremy has sold my family 4 cars now! Every single time he makes sure we are taken care of to the fullest! He always makes the entire process EXTREMELY easy and seamless. He’s genuinely a good man! I’ve never met a cars salesman this good and dedicated to their job! Thank you Jeremy!!!
Tristan made the whole process smooth, easy, and no pressure whatsoever.
About a year ago I purchased a vehicle from Clement Hyundai in Wentzville and wanted to share my experience. Initially, everything seemed great. The staff was friendly, and the buying process was smooth. However, my experience with repairs and warranty coverage has been disappointing.
Just 30 days after purchasing the car, I brought it in for a scheduled oil change and was informed that the exhaust system was completely rusted out. When I asked about coverage, I was told that the warranty I purchased didn’t include the exhaust system because it’s considered a “wearable part.” My concern is that ... Read More DealerRater - Jan 4, 2025
Tyler was great!
This was the worse experience I've ever had purchasing a car. I have an entire list of mistakes and problems that happened. Not only will I never recommend your company but I will share my experience with everyone I can. No one should have to go through what I went through. I'm 61 years old and this is planning on being my last vehicle and what a horrible time it was, it should have been an excitinhling one.
First off let me say, “Awesome Experience”! The car buying “dance” has never been fun until this time working with my Sales Rep Ben Robertson. The right person with the right personality truly makes the difference. Felt like working with a friend. A quality dealership selling a quality used F150. Im a happy camper, I’m sure you will be too.
Tristan provided a very seemingly straight and professional experience. I recommend Tristan at Hyundai for everyone.
My wife and I had a great experience purchasing our Hyundai Kona! Thank you so much Roman for making the experience so easy.
She tried to get me to have 2 services done on my car which she said was required at 30,000 miles for over $400. I said I had to wait. When I checked out the recommendations she said they weren’t required until 120,000 miles. A bold face lie to make money off me. I will NEVER return to this dealer again.
Fast and courteous - have bought several vehicles from clement and always happy with the service !
Have no problems with this dealer let you know what they are doing and what will need to be checked after that if anything
Jon Bylander was exceptional! Getting a new car was on my "Bucket List" and he made it happen. He was attentive, and listened to what I wanted. Clement Hyundai was a friendly and warm place and we felt very welcomed by everyone. Thanks Jon!!
Ben Robertson is an exceptionally hardworking salesman who consistently goes above and beyond. He’s proactive, resourceful, and willing to do whatever it takes, whether it’s running to get cars or handling every detail with care, getting us great prices. His dedication and energy are truly inspiring, making him an invaluable salesman to his team.
Ben Robertson was our sales representative today during our visit to Hyundai and it was a most pleasant experience. He was knowledgeable, friendly and patient, he helped us picked a car that we were all very pleased with. It was a pleasure working with Ben and we will definitely recommend Clement Hyundai or our friends because of Ben!
Ben Robertson was very kind and quick to help. I appreciate his detail explanation and care for us during our purchase process.
Miserable experience. Alyssa was the worst. I was charged $200 move than what I agreed to
Bought a used vehicle, 2018 suburban. Day I drove it off the lot and bought it, check engine light came on. The next day wouldn’t start. Every morning it wouldn’t start unless tapping the fuse box. Took it to their service department, waiting five hour for the lady to tell me it was my fault because I shut the hood and broke the hood latch. Saying “air was getting into my engine causing the sensor to go off”. I said xx. They fixed that, guess what, wasn’t the issue. Wouldn’t start what so ever the following day. ... Read More DealerRater - Dec 22, 2024
Tyler was great to communicate with me my car's mechanical failure and keep me up to date on the repair progress.
Can usually never get ahold of anyone on the phone. Haven’t ever been since I bought the car brand new. Alyssa was rude over messages which was very unprofessional, other employees are very nice when arriving for work on the car, or oil change.
The service manager was not professional and did not make me feel welcome at all.
The warranty isn't worth the paper it's printed on. Refuse to repair when the vehicle is clearly under the years and mileage. Was told after 2.5 months to get my car off their lot to make room for PAYING customers. Do not buy from them.
Professional and knowledgeable..... Fast service and car was clean up on return. Thanks again, Kevin
Wonderful and FAST service! Amazingly friendly staff! Exceeded my expectations in everything! Everything was top-notch.
Ben was such a great help with making us find what made us happy. Such a great sales man!
Tristan was easy to work with and made process go smoothly. I love my car and am happy with the service.
Kevin was incredible and was so helpful! The environment was overall very friendly and inviting to wait in during our service time and appointment! What a great experience!!
1charged my girl friend 400 for oil change and told her I went over when on the sticker on windshield from last oil change says otherwise
Great car dealership ever! Thank you Sasha and Jeff. Very kind and friendly.
The best experience I ever had when purchasing a vehicle! Ben Robertson is the best. He got me approved with a challenging situation i had! Not only I got what I wanted I only had to put a small down payment down and my monthly payment is very affordable. Ben and his Boss did everything they could to make me a happy customer! Now I’m a new owner of a 2017 Audi Q7! Thank you Ben you are the best! If you need a vehicle work with Ben Robertson because he has your back!! Thank you Ben!!
It's hard to get a quick appointment sometimes. I was in need of getting an emissions test as I already had expired plates. I talked to Jess in the service department. I think she said 7 days before I could get in. I asked her if I could be placed on a cancellation list and sure enough she did. A day or 2 later she called and the rest is history.
Sales rep was fantastic and worked to get my issues resolved even when it appeared management was wanting something else. Only issue of concern is slow processing procedures of after sales was no longer involved i.e. finance but mostly head office on final papers.
Hands down the BEST car buying experience! Ben was GREAT, honest, genuine, and upfront along the entire way. He listened to our needs and found us the best car! Financing listened and got us a great deal. Would definitely recommend Clement and Ben!
Ben was very helpful and very descriptive. He was nothing kind and made sure we were comfortable and cared for
Dealt with Jon and Zach. Both were professional and knowledgeable! All the other employees were awesome! I will certainly use Clement again!
Bought used. Remote and paperwork not available when deal was done. Waiting 7-10 days for paperwork to title is poor customer service, it may be legal and is “a process” as I was told, but it is a reason that I will not buy from Clement again. Having to make a service appointment to have remotes programmed is also poor customer service! Why are remotes not checked before sale? Where is “the process” to ensure truck, title, and remote are all ready to go. I’ll go where “the process” is more customer friendly next time.
It was a very smooth process. From beginning to end everyone was easy going. If I were to need a new vehicle I'd definitely return.